Cancellation & Refunds Policy

At Homynest, we want to ensure a smooth and worry-free shopping experience. This Cancellation & Refunds Policy explains how you can cancel your orders and request refunds.

1. Order Cancellation

• Before Shipping:
  • Orders can be cancelled within 24 hours of placing the order or before the item is shipped.
  • To cancel, please contact us immediately at enquiry.sigmaequipments@gmail.com or through our Contact Page.
• After Shipping:
  • Once an order has been shipped, it cannot be cancelled. You may instead request a return under our Refund & Return Policy.

2. Refund Policy

• Eligibility:
  • Refunds are only applicable if the item is returned within 7 days of delivery, in unused condition, and with original packaging.
  • Refunds will not be processed for products damaged due to misuse or negligence.
• Refund Process:
  1. Submit your refund request via email or the Contact Page.
  2. Once the product is received and inspected, you’ll be notified of the refund status.
  3. If approved, your refund will be issued to your original payment method within 5–7 business days.
• Non-Refundable Items:
  • Shipping charges, if applicable, are non-refundable.
  • Certain promotional, clearance, or personalized items may not be eligible for refunds (details will be mentioned on the product page).

3. Late or Missing Refunds

• If you haven’t received your refund after 7 business days, please:
  • Check with your bank or payment provider.
  • Contact your credit card company (processing times may vary).
  • If you still haven’t received your refund, email us at enquiry.sigmaequipments@gmail.com.

4. Contact Us

For any cancellation or refund requests, reach us at:

• Email: enquiry.sigmaequipments@gmail.com
• Contact Page: homynest.in/contact-us
• Business Address: SIGMA EQUIPMENTS INDIA, PLOT NO 1 KHASRA NO 484 EXTENDED LAL DORA MUNDKA, V-EKTA APARTMENT, MUNDKA METRO STATION DELHI NEW DELHI, DELHI, 110041 INDIA